An alarm system should safeguard your family. But what happens when your home security alarms go off in Naperville? What should you do to be certain you and your loved ones are safe?
The most important first step is not to panic. Remember that your 24-hour monitoring specialists are there for you. Then proceed with the recommended actions to be ready for any crisis at your property.
Our Committed Professionals Are Focused On Your Safety
A security monitoring representative is instantly notified as soon as your Naperville home security alarms go off. Once a monitoring professional is informed, they will reach out to you as quickly as possible to determine what set off the alarm. Your system will trip due to a range of emergencies, including:
In situations where a device was tripped accidentally—like not remembering that the motion sensors are turned on when you unlatch a window or door— a representative will contact you and figure out if you need help. Give them your passcode, and they will turn off the alarm.
In the event there is a legitimate crisis, the monitoring agent will dispatch your local emergency services, including police, fire, and EMS, to your property. They can also act as a contact point if nobody is home. The monitoring agent also can inform authorities which entry sensor was tripped, increasing their preparedness for what might be a hazardous environment. Then the agent will stay on the line with you to help you stay composed and inform you what the next steps should be.
Steps to Take if Your Alarm Goes Off In Naperville
Being awoken in the middle of the night to a security warning echoing through your house can be incredibly scary—especially if you aren’t clear as to why it’s occurring. The smartest thing you can do is remain calm and follow these steps:
In the first place, move to a safe place. Collect your family and pets in an expeditious manner and get into a secure room within your residence or leave the premises entirely. It's a common tendency to confront the emergency in your home, but this may put you and your family at greater risk. Alternatively, focus on attempting to keep you and your family members protected and let the professionals resolve the issue.
Third, keep a persistent line of communication with your monitoring specialists and emergency professionals. You are able to be patched through, so everyone is sharing information. Or, if it’s not possible to get a direct call to authorities, you can still receive notifications via text. Even if it’s only a false alarm, it's wise to keep adequately communicating with everyone involved so you know what to do should a real emergency occur.
Defend Against Any Emergency in Naperville with Secure24 Alarm Systems
From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring you and your family are secured. With 24/7 monitoring, smart locks, and safety alarms, your home will become the secure environment you intended it to be. Customize your ideal home security solution by filling out the form on this page or dial (630) 360-2986 to speak with a member of our team.